Profile
| How can I update my profile details? | |
| How can I update my mobile number? | |
| How can I change my email address? |
My Reports
| What do I do when a doctor sends me my report? | |
| How do I view all of my medical records? | |
| Can I upload my own medical documents? | |
| How can I view only the reports sent to me by my doctors? | |
| How can I view all of my self-uploaded files? | |
| How can I view all of my medical records that have a referral? | |
| How can I view certain types of reports (e.g. Clinical Summary or Prescriptions)? | |
| What can I find in My Reports? | |
| Can I share my reports? | |
| Can I delete my reports? | |
| Can I edit my reports? | |
| What information is included when referring records to another doctor? | |
| Can I send records to doctors who don’t use the app? |
Appointments
| Can I book an appointment through app? | |
| How do I book an appointment? | |
| How do I search for a medical facility? | |
| Can I reschedule or cancel my appointment? | |
| How do I see my appointments? | |
| What happens if the medical facility changes my appointment? | |
| What happens after my appointment? |
Back Up & Restore
| Can I back-up my medical records? | |
| How do I restore my medical records? |
Settings
| Can I delete my account? | |
| How do I logout? |
Offline
| Do I need an internet connection to use the app? |
Allergies
| Can I add my allergies? | |
| What do the different colours mean? | |
| Can I share my allergies? |
Vaccinations
| Can I add my vaccinations? | |
| What do the different colours mean? | |
| Can I share my vaccinations? |
Medication
| Can I add my medications? | |
| What do the different colours mean? | |
| Can I share my medications? |
Create Report
| How do I create a report? | |
| Can I share my report? |
Biometrics
| How can I enable/disable Thumbprint or FaceID? |
Profile
| How can I update my profile details? | |
| How can I update my mobile number? | |
| How can I change my email address? |
My Reports
| What do I do when a doctor sends me my report? | |
| How do I view all of my medical records? | |
| Can I upload my own medical documents? | |
| How can I view only the reports sent to me by my doctors? | |
| How can I view all of my self-uploaded files? | |
| How can I view all of my medical records that have a referral? | |
| How can I view certain types of reports (e.g. Clinical Summary or Prescriptions)? | |
| What can I find in My Reports? | |
| Can I share my reports? | |
| Can I delete my reports? | |
| Can I edit my reports? | |
| What information is included when referring records to another doctor? | |
| Can I send records to doctors who don’t use the app? |
Appointments
| Can I book an appointment through app? | |
| How do I book an appointment? | |
| How do I search for a medical facility? | |
| Can I reschedule or cancel my appointment? | |
| How do I see my appointments? | |
| What happens if the medical facility changes my appointment? | |
| What happens after my appointment? |
Back Up & Restore
| Can I back-up my medical records? | |
| How do I restore my medical records? |
Settings
| How can I change the language? | |
| Can I delete my account? | |
| How do I logout? |
Offline
| Do I need an internet connection to use the app? |
Allergies
| Can I add my allergies? | |
| What do the different colours mean? | |
| Can I share my allergies? |
Vaccinations
| Can I add my vaccinations? | |
| What do the different colours mean? | |
| Can I share my vaccinations? |
Medication
| Can I add my medications? | |
| What do the different colours mean? | |
| Can I share my medications? |
Create Report
| How do I create a report? | |
| Can I share my report? |
Biometrics
| How can I enable/disable Thumbprint or FaceID? |